► 17th July 2009 - Worlds Down

ear players,

We'd like to sincerely apologise for the fact that some of our worlds are offline. We have been forced to take them offline due to a problem at one of our ISPs, Navisite.

The worlds affected:
4, 5, 7-9, 13-14, 17, 19, 21-22, 26-30, 37, 42, 47-48, 56, 62, 64, 70, 72, 100, 113.

We are informed that the problem is caused by the ISP's routers being overloaded. It is not a problem with our own systems, or with us having inadequate bandwidth.

Unfortunately, because the problem is caused by limitations of a 3rd party's systems, as opposed to our own, it's out of our control.

We are however working really hard to bring these worlds back online by making use of our other data centres around the world. We are also looking for a more permanent solution, which will probably involve switching to a different ISP. Once again, our sincerest apologies for this disruption.

Mark Gerhard
CEO Jagex Ltd.

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